Where I ship
Every order is packed by hand and sent from London. I ship to the United Kingdom, to most countries of the European Union and to the rest of the world. For now I can't send parcels to Germany, Spain or Austria.
Shipping prices
Every order travels tracked. One simple price per country, whatever the size of your order:
United Kingdom · £4.00, and free on orders of £50 or more
United States · £15.00
European Union (except Germany, Spain and Austria) · £15.00
Australia, Asia, the Middle East and Europe outside the EU · £16.00
Rest of the world · £17.00
The price is shown at checkout in your own currency. Free UK delivery works together with your welcome discount code.
Long embroidery frames
The long Easy Clip Frames (45, 53, 61, 68 and 76 cm) are too long for a standard parcel, so they travel as a large parcel.
United Kingdom only
Royal Mail Tracked (large parcel) · £12.00 for the whole order, whether the frame comes on its own or with other items.
I can't send the long frames outside the UK.
Duties and import taxes
For most countries, including the United States and the EU, import duties and taxes are worked out at checkout and paid with your order, so there is nothing more to pay on delivery. In the EU, prices already include VAT and duties.
Germany, Spain and Austria
New EU packaging rules ask sellers outside the EU to appoint a separate registered representative in each of these countries. That isn't possible yet for a small atelier like mine, so for now I've paused shipping there. I hope to open them again soon.
Questions
If you're not sure whether I can ship to your country, write to me at info@embroideresscouture.co.uk or message me on WhatsApp before you order.